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Articles

Can I pay via Check? We do not accept checks at this point in time. Views: 100

Can I receive a printable invoice for my payments? Yes, you can do this in the billing system. From there you can view, print and pay for any... Views: 101

Changing Credit Card and Billing Details To change the credit card used to pay for your hosting or to update your billing details please... Views: 109

Do you accept Paypal? Yes. We do accept payments through PayPal. Views: 100

How can I cancel my account? Please send a support ticket to our BILLING department with the following... Views: 104

How can I pay? You do accept payment via Bank transfer, as accepting checks often results in delinquency.We now... Views: 99

How do I order more bandwidth? You can order extra bandwidth by sending a ticket to our BILLING department. PLease refer to... Views: 113

How do I upgrade my account? Almost any upgrade to your account can be made instantly by our billing department. When... Views: 109

How will I be charged if I upgrade or downgrade? There is no extra fee for upgrading, or downgrading, a package. The only difference is in the... Views: 92

I got incorrectly billed. Help! If you believe you were incorrectly billed, please submit a ticket to us explaining what you... Views: 103

What is your cancellation policy? "If I cancel my account with more than 1 year left on a 2 year agreement, will I get refunded for... Views: 120

When is my payment due? The first payment is due at the time your Activation Letter is sent (including services such as... Views: 112

Why was I charged this? If you were charged an additional fee, there's a good reason. It may be that your credit card was... Views: 99

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